Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (South Africa): 3–7 business days
- Express Shipping (South Africa): 1–3 business days
- International Shipping: 7–21 business days (where available)
Order Tracking Once your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become active.
Delays We are not responsible for delays caused by customs, natural disasters, or courier delays beyond our control.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at hairrenewalgrowth@gmail.com so we can assist you.